CANCELLATIONS POLICY

REFUNDS, DEFERRALS & TRANSFER POLICY

Refunds and Transfers:

We know it's not always easy to make it to race day in one piece, or sometimes other events get in the way. We do not operate a blanket no refunds policy and we aim to be as generous with our cut offs as possible, which is why we have the below policy. We must enforce the below strictly to ensure the future of the events go ahead.

The money generated from each event goes towards paying for the venues, the insurance, the free merchandise, first aid support and general event costs and once a certain date passes, the costs have already gone into putting the events on. Any deferrals or cancellations at this stage will be unable to absorbed by the race as the monies have been spent on the event and the event will be unsustainable to hold. Please work with us on the below schedules for your entries to ensure that the races are sustainable for the long term and available for you to race at for years to come.

NEW POLICY FROM 3rd December 2023

All races released after the 3rd December 2023 will be subject to the following policy:

You can:

3 Months+ Before Your Race:

Cancel your entry with a refund minus the SiEntries booking fee - available until 3 months before your race.

2 Months+ Before Your Race:

Cancel your entry with a refund minus a 20% administration charge - available until 2 months before your race.

1 Month+ Before Your Race:

Cancel your entry with a refund minus a 50% administration charge - available until 1 month before your race.

After that time the option to cancel / refund will no longer be available.

We no longer offer deferrals due to the amount of admin involved, but instead offer cancellations minus the costs already incurred.

Transferring Your Entry To Another Runner:

You can transfer your entry to another runner at any time directly from Si Entries up until 1 week of your event. You are able to arrange this yourself and transfer your place directly to the other runner using the Si Entries platform.

--------------------------

Merchandise:

Event merchandise ordered whilst purchasing an entry to an event must be collected on the day and will not be posted out after the event. No refunds will be possible on pre-order clothing due to the items being made bought to order.

Updated 1st December 2023